EmergencyDiagnostic guide
Water heater leaking or no hot water
A leaking tank usually means the inner liner is going. We will tell you whether you have hours or days.
01 / 04Likely causes
What is usually
behind it.
The shortlist of root causes we find on this call. The truck is stocked for most of these.
- 01Tank corrosion at the base
- 02T&P relief valve venting
- 03Failed drain valve
- 04Heating element or thermocouple out
- 05Sediment buildup overheating the bottom
- 06Anode rod fully consumed
02 / 04Right now
Do this while you wait.
Steps that can save product, prevent damage, and shorten the repair once we are on site.
Do this
- Shut off the cold water inlet to the tank
- Shut off gas or breaker depending on fuel type
- Photograph the leak point if you can do so safely
Do not do this
- Do not relight a gas pilot if water is in the burner area
- Do not run the dishwasher or washing machine until cleared
03 / 04On the truck
What our tech will check.
The diagnostic flow we run on this call. Most are resolved on the first visit.
- 01Diagnose tank, valve, or fitting leak
- 02Quote repair vs replacement honestly
- 03Replace tank or tankless and haul the old one
- 04Test recovery and pressure on the new install
Fast dispatch
Most calls see a tech in under two hours.
First-visit fix
Common parts on every truck.
Documented
Photos and notes attached to your ticket.
04 / 04Related service
This sits under
our plumbing service.
Leaks, drains, water heaters, and fixtures — fixed by a tech who shows up when they said they would.
Related problems
Might also be one of these.
Other failures with similar symptoms or in the same trade.
Service request