EmergencyDiagnostic guide
Gas smell near kitchen equipment
Treat any gas smell as an emergency. Shut the gas, evacuate, and call us — we will dispatch immediately.
01 / 04Likely causes
What is usually
behind it.
The shortlist of root causes we find on this call. The truck is stocked for most of these.
- 01Loose pilot tubing connection
- 02Worn quick-disconnect fitting
- 03Cracked manifold or valve
- 04Pilot out with valve still open
- 05Damaged hose on a movable appliance
02 / 04Right now
Do this while you wait.
Steps that can save product, prevent damage, and shorten the repair once we are on site.
Do this
- Shut off the gas at the equipment shutoff
- Evacuate the area and ventilate if safe
- Do not light any flame; do not flip electrical switches
Do not do this
- Do not search for the leak with a flame
- Do not turn equipment on or off
03 / 04On the truck
What our tech will check.
The diagnostic flow we run on this call. Most are resolved on the first visit.
- 01Pressure-test the line and isolate the leak
- 02Replace failed fittings, hoses, or valves
- 03Verify pilot operation and document the repair
Fast dispatch
Most calls see a tech in under two hours.
First-visit fix
Common parts on every truck.
Documented
Photos and notes attached to your ticket.
04 / 04Related service
This sits under
our kitchen line service.
Ovens, ranges, fryers, char-broilers, and the rest of the cook line — diagnosed and repaired so you do not 86 the menu mid-service.
Related problems
Might also be one of these.
Other failures with similar symptoms or in the same trade.
Urgent
Ice machine not making ice
Read guide
Emergency
Walk-in cooler not cooling
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Urgent
Fryer not heating or pilot will not light
Read guide
Urgent
Kitchen hood not pulling smoke
Read guide
Urgent
Espresso machine not building pressure
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Urgent
Restaurant drain clogged or backing up
Read guide
Service request